I have been waiting all week to watch Through A Dog’s Eyes on PBS. It finally aired this evening and it was a beautiful documentary of a group of individuals with disabilities who were receiving their first assistance dog through the Canine Assistants program in Georgia. The program highlighted several individuals’ experiences at the training camp and for the first few months after they returned home with their new service dog.

The program reminded me so much of my own training experience almost 17 years ago when I was placed with my first service dog, Ramona, in a similar program. Similar to these individuals, I was so inexperienced and naïve to the nuances of living 24/7 with an intelligent dog.

The documentary took me back to my own first day at Team Training and the anxiousness I was feeling as I met the other participants with disabilities and the dozens of trained dogs that were available to be placed with us as our new service dog. I will never forget how the trainer opened a door and beautifully groomed young vivacious dogs began pouring into the room. They were the most gorgeous dogs I’d ever seen and they were full of boundless energy and excitement.

They ran free through the large open room, sniffing our wheelchairs and jumping on some of our laps as they explored every inch of the room. We all sat their dumbfounded, secretly wondering which dog might be going home with us. That first day was so exhilarating and daunting.

As the trainer prepared us for the next two weeks of training, she made a comment that has always resonated in my mind. She said, “Your new service dog is not a robot. YOU have to motivate this dog to work for you. It is up to you to build the bond and the trust that will enable you to be an effective working team.” Boy, was she right. I have often thought of that comment over the years as I have transitioned from one service dog to another. Each time, I’ve had to start all over again and build the respect and trust with each canine partner.

Each dog has been different and exhibited sensitivities to different environmental and emotional triggers. They have different ways of playing and relieving stress. It takes a significant amount of time for me to learn my dog’s individual preferences and needs.

Building a relationship with a working dog is a commitment. Rarely is it automatic. Like any solid relationship, it takes time, work, perseverance and commitment. But when you think about it, these attributes really apply to all of the healthy relationships that we as humans hope to have, and I think that rings even more true for our relationship with our service dogs.

Whistle and I turned a corner in our relationship when I truly became sensitive to his needs and desires. When I learned to listen and to trust Whistle, he learned that he could trust and depend on me. I was the one who fed him, toileted him and played with him. He sleeps in my bed and he looks to me when he gets nervous. He is a part of me just like my wheelchair is a part of me. We have a reciprocal relationship. I help him and he helps me.

As I watched these new handlers on the documentary work with their dogs for the first time, I was reminded of all the work, sweat, and yes, even some tears, which go into building this unique bond between the canine and human service dog team members. It is one of the most beautiful relationships I have ever had the opportunity to experience and to observe. I am so hopeful for these new service dog teams. If they can learn to trust each other and if they will work hard together, then they both are in for a life altering experience that knows (nose) no limits.

I am happy to report that Whistle completed his recertification requirements with flying colors! His Paws With A Cause field trainer, Dani, showed up at our house around 10:00 a.m. She had an array of paperwork that had to be completed. She asked all the usual questions about Whistle’s performance and overall wellness. After all the paperwork was completed, she enlisted my husband, Franz, to assist her by filming Whistle and me as we performed each command.

It was show time and Whistle and I began going through his repertoire of commands. We started with some of the simpler commands. Whistle was asked to perform a sit, down, and stay under Dani’s watchful eye while Franz captured the performance on video camera. We continued through the list of commands and finished with his most difficult command “Get Help”. In this task, Whistle is trained to locate Franz in our home and alert him that I need assistance. Once he alerts Franz, he is trained to return to me.

I don’t know why I was so nervous about Whistle’s performance? I guess I was nervous for Whistle. Or perhaps I was just worried that Whistle would pick up on my nervousness. I didn’t want him to think that I doubted his ability.

People always talk about the bond between a person with a disability and their service dog. It’s true, it is a unique bond that is difficult if not impossible to describe. I love Whistle so unconditionally that I wanted him to be successful. And yet, as I can only imagine how many parents feel, I couldn’t complete the test for him. He had to perform the commands. He was on his own, under the microscope and I was so afraid he might falter.

I have to say, I don’t’ know what I was worried about. I was blown away by Whistle’s professionalism and motivation. He genuinely loved working and it showed. He attacked every command with such precision. How could I ever have doubted his abilities? Whistle and I are together 24 hours a day, 7 days a week. Did I take his abilities for granted? Am I so used to his performance that I didn’t recognize it?

After Whistle completed all of his tasks in our home, we loaded up into my van and went to the local shopping mall. Once again, Whistle had to demonstrate his ability to perform each of his trained tasks but this time, he had to do it in public.

We arrived at the mall during the busy lunch hour. People were strolling around the mall looking for lunch and weekend bargains. Many people were beginning to stare as Whistle and I, along with Dani and Franz, huddled to discuss each task that Whistle would perform.

Once again, Whistle remained focused and deliberate as I asked him to perform each task. He ignored the onlookers and the food that was strategically placed in his path. Once again he performed flawlessly.

I have been partnered with a canine companion now for over 17 years and I am in awe of their unwavering dedication to us, their determination to help us, and the genuine pleasure they take in being by our side. I have said this before but I really mean it, I am the luckiest girl in the world to have the opportunity to live and work with a canine partner. They are truly amazing and they change the lives of their human partners in ways that can not be expressed or defined.

Whistle is officially recertified as a service dog for two more years. In two years, he and I will go through this exercise once again to demonstrate our ability to work together in public as an official Paws With A Cause service dog team.

After we said our good-byes to Dani, we returned home. Franz and I were so proud of Whistle. He had worked so hard and he had earned his recertification. We resumed our usual routine. I went back to work in my office and Whistle snuggled into his bed under my desk. After a few short minutes, I heard him snoring. He was curled up in a deep sleep, the poor guy was exhausted and I was elated.

Whistle and I are counting down the days until it’s time for our first recertification as a working service dog team. Our recertification will take place this Friday. I know every service dog organization is unique with its own requirements and specifications for its working dog teams. Our agency, Paws With A Cause (PWAC), requires Whistle and I to be recertified as a working dog team every two years.

Our working dog team identification card states that Whistle and I are a certified service dog team for a certain amount of time, usually 1-1/2 to two years. Once that time lapses, we have to get recertified in order to obtain a new identification card. That identification card has proven priceless in alleviating access issues, especially access issues that have arisen in airports. I can’t believe it’s already been two years since our last certification.

What is PWAC’s recertification? Recertification is a process where Whistle and I have to perform our repertoire of commands both at our home and out in public in front of Dani, our PWAC Field Trainer. We usually go to a local shopping mall. He and I will have to go through every command and demonstrate our proficiency performing that command.

Although, Whistle and I work as a unified team every day, it is a little intimidating to be required to perform these tasks under the watchful eyes of his Field Trainer, Dani and her faithful video recorder. Not only does Dani oversee our performance, she also videotapes it and submits the tape to the head trainer back at PWAC Headquarters in Michigan.

If they like what they see, Whistle and I will be recertified for another two years and issued a new identification card. If they don’t like what they see, then they will recommend further training or other activities that we might have to complete. It also gives the trainers an opportunity to see Whistle to make sure he is physically fit and that he is being cared for properly.

I’m feeling pretty confident that Whistle and I will get recertified. However, you never know what might happen, and what if Whistle or I get nervous and make some mistakes? As I said, it is a little daunting and stressful for both of us.

I have been trying to practice some of Whistle’s most difficult tasks just to make sure we are ready for our recertification test. Whistle is a very sensitive dog and he will definitely sense any nervousness that I might be experiencing. As his handler, I have to be confident and trust his ability to perform each required task. We have to trust each other. Wish us luck!

It seems like yesterday when Whistle made the journey from Paws With A Cause in Michigan to Albuquerque, New Mexico to become my third service dog. I can just see him making his way beside PAWS Field Trainer Karole Schaufele through the Albuquerque airport. He looked so tall and lean to me. It was the first time I had been placed with a yellow Labrador/golden retriever mix. I will never forget how I eyes met from a distance. As he and Karole approached me, Whistle quietly stepped up onto my footplate and licked my left ear.

What a relief, I thought to myself as I threw my arms around him and gave him the first of many hugs and kisses to come throughout our last three years together. It’s hard to believe that day was three years ago and tomorrow is Whistle’s fifth birthday.

On the eve of Whistle’s fifth birthday, I am reflecting back on our time together. He has been such an athlete. He is lean and strong. He is very physically fit and after three years of working together, he is seasoned as my dedicated service dog.

When Whistle first arrived, he seemed nervous and unsure of his place in our home. This uncertainty was magnified by the fact that Morgan, my retired service dog, remained in our home. Whistle and Morgan each had to define their roles within our home. Morgan was definitely the alpha dog and Whistle respectfully honored Morgan from day one. He continues to acquiesce to Morgan whenever the occasion arises.

Whistle is seasoned. He knows the ropes, he has built up his confidence and from my perspective, he’s at the peak of his professional career.

From my experience as a service dog handler, five years of age seemed to be the magical age for each of my previous dogs, Morgan and Ramona. As I reflect on the past three years and look forward to the next three years with Whistle, I feel so fortunate to have him as my service dog and so sad that our time together is limited. These past three years have flown by and I can only imagine how quickly the next three years will pass.

Together, Whistle and I are planning a trip to London later this year and other travel adventures that would not be possible for me without him. Happy Birthday Whistle and thank you for the joy and freedom you have given me during our past three years together and best wishes for the bright future that we still have to look forward to spending together! Good boy Whistle!

It seems like every time I turn around these days, some one is suggesting that I take my service dog, Whistle, to a dog park. As a person who uses a wheelchair, this is a little intimidating to me. I am nervous about letting Whistle off lead around strange dogs that neither he nor I know.

I am curious; do you take your dog on a regular basis to a dog park? How has that worked for you? We have a new dog park in my community and I have been interested in visiting it but again, I am nervous about letting Whistle off leash on terrain that can be difficult for me to navigate in my wheelchair. I am concerned about Whistle’s safety.

How safe are dog parks? I know there are great socialization benefits of going to a dog park but there are definitely risks also. A dog park is not your yard or a controlled training environment.

The jury is still out for me. I’m not sure if I feel comfortable taking Whistle to a dog park although I do think he would really enjoy it. Are dog parks a good idea for service dogs? Would you recommend them or avoid them? And if you don’t go to a dog park, how do you make sure your service dog gets enough exercise?

I guess I’m just really an over protective human partner but when I think about all the training and care that has gone into Whistle to support him as a service dog, I just don’t know if I can take the risk against the benefits.

I had the opportunity to visit with veterinarian and pet behavior specialist Dr. Jeff Nichol (www.drjeffnichol.com) this week on our radio show, Working Like Dogs at www.petliferadio.com. Dr. Nichol brought up some interesting points about behavioral issues that working dogs can exhibit. Some of these hit really close to home for my current service dog, Whistle and past service dogs, Morgan and Ramona.

One of the issues that Whistle shows is excessive digging. Whistle loves to dig a huge hole in our yard. However, quite frankly, my husband and I are not too thrilled with this behavior.

I asked Dr. Nichol what his thoughts were on excessive digging in working dogs. He said that Whistle could be communicating a couple of things with his digging.

Perhaps one issue might be that he isn’t getting enough social interaction with other dogs. I found that really interesting because Whistle is on the go with me all the time and from my perspective, he gets plenty of social interaction. But, this is something I need to pay attention to. Dr. Nichol suggested taking Whistle to a dog park for some extra exercise and interaction with other dogs.

Secondly, he said that Whistle might not be getting enough exercise. Once again, from my perspective, he is on the go all the time and seems to get lots of physical activity throughout the day. Plus, he’s lean and is always full of energy.

I think energy might be the key here. Whistle is definitely a high energy dog. He is always ready to go to work and ready to play. I need to be more aware of his social needs to interact with other dogs and to get enough free, play time.

Dr. Nichol also talked about unruly barking and fearful behaviors such as aggression. Keeping Whistle healthy and happy is my priority. I learned a lot from my visit with Dr. Nichol and I look forward to future discussions with him about the behavioral issues that working dogs develop as they age.

I am always amazed at how respectful my husband, Franz, is regarding my relationship with my service dogs. He always has been. From the moment I received my first service dog and for the last seventeen years as I am now working with my third dog.

When I got my first dog, Ramona, he was instructed not to interact with her. For the first month, he was not even supposed to have any eye contact with her. I will never forget when I brought Ramona home. What a proud moment. And Franz was so supportive. He followed all the rules until one morning when I got out of the shower and found Franz and Ramona rolling around the living room floor playing together. They both looked at me as if to say, “We just couldn’t take it any longer.”

From the moment I received my first dog, Franz has never overridden or even tried to override a command that I have given. Quite the opposite, he remains silent whenever I need to communicate with my canine partner. And somehow he manages to do this in spite of the fact that each dog I’ve had completely adores him. They love nothing better than to play rough house with Franz when he comes home at the end of the day.

I have often wondered what my service dogs think about Franz? Is he another dog? Is he a member of their pack? Is he one of the pack leaders?

He is definitely the second most important person in their life. Whenever I am sick or unable to meet their immediate needs, Franz steps in for me. He knows all of their commands and fluently speaks their language and yet, he acquiesces to me each and every time when needed.

I view Franz as a secondary member of our service dog team. He is the unsung hero who gets up in the middle of the night to take my dog out. He cleans up our yard. He goes to the emergency vet with us in the middle of the night when my service dog is sick.

There are so many people out their like Franz who provide unwavering support to working dog teams. Through their dedication and support, we are enabled to function and to flourish as a successful working team. We often talk about puppyraisers and their contributions to creating these amazing service animals. Rarely, however, do we talk about these unsung heroes who help to maintain healthy and highly functional teams.

These individuals are our family members, spouses, attendants, friends, etc. who quietly stay in the shadows offering their support in times of need and with the mundane daily tasks that might not be too fun or glamorous. I want to take a moment to say thank you to these integral secondary team members for all that they do to support the success of working dogs and their human partners. Whistle and I salute you!

Recently, I was honored as a “Women of Influence” by the New Mexico Business Weekly. Over 550 people attended the sold-out luncheon that honored 30 women for their contributions to New Mexico’s economy and community.

During the luncheon, each honoree was to take the stage, share five things about herself that no one knew, and exit the stage for a photo with two prominent female business leaders.

Several of my dearest friends and clients attended the luncheon with me. We dined on a chef salad and other assorted treats. As a woman with a disability, I have limited balance, and the thought of eating a chef salad while wearing a business suit and anticipating my turn on stage, was a little nerve racking.

As I lifted the fork to my mouth, bits of bacon immediately fell from the fork and came to rest down my shirt. As I looked around at the crowded room, I dared not to try and retrieve it. I thought I would just live with it and remove it once we were loaded safely in my van for the drive home.

Whistle was tucked nicely under the table and my husband, Franz, and I visited with the attendees and cheered as each honoree took the stage for her five minutes of recognition. Before I knew it, it was my turn. As the hostess, local award-winning journalist Augusta Meyers, called my name and read my bio, Whistle and I made our way to the stage.

Augusta greeted me on the accessible stage and I boldly shared five things about myself that weren’t too embarrassing, but would hopefully give the audience a glimpse into who I am as a person. As I left the stage, Whistle and I made our way to the foot of the ramp where the two prominent community leaders presented me with various swag including a bottle of wine, flowers and a gift certificate to a local jewelry store. I felt like a runner-up to Ms. America.

Trying to juggle all this stuff in a wheelchair, things were starting to get a little precarious. I was trying to hold the plaque, the flowers, a bottle of wine, and the other gift items, when I caught a twinkle in Whistle’s eye.

Lo and behold, as I was positioning my wheelchair for the photo, Whistle had caught the scent of bacon. It was nothing short of the television commercial where the dog is chanting, “bacon, bacon, bacon”.

Whistle was obsessed with getting the bacon that was down my shirt. He jumped in my lap and proceeded to stick his nose down my shirt. I was mortified as I could hear the two women saying, “Oh, how sweet. He loves you so much.” And I’m thinking, “Are you kidding me? He loves bacon!”

As the photographer tried to get Whistle to look toward the camera for the photo, Whistle was fixated on my chest. He was staring right at my chest with a look of sheer determination.

I just chuckled to myself and told the photographer not to worry and to just get the best shot he could. As Whistle and I made it back to our assigned table, I had to laugh at the situation. When you’re at your zenith, there’s nothing like a dog to give you a lesson in humility and reality.

The next day, I received an email from the New Mexico Business Weekly announcing the honorees and celebrating the event. Wouldn’t you know it, there’s a photo of me with the two community leaders and Whistle is positioned next to me staring intensely at my chest. I had to chuckle once again.

I was so honored to be recognized as a “Woman of Influence” among my peers. And, I believe I am the luckiest girl in the world to have a service dog. Whistle provides me with the independence to get out into the world alone and he also makes each day an adventure and a lesson in what’s really important!

Recently I got to visit with Carolyn Clark Beedle, Executive Director of Assistance Dogs of the West (ADW), on Working Like Dogs at www.petliferadio.com. Carolyn stopped by to talk about the work she and her staff and volunteers are accomplishing at ADW in Santa Fe, NM.

ADW has been around since 1995 and they provide trained service dogs to people with disabilities in order to increase self-reliance and independence. They are relatively a small to medium size assistance dog agency that places about 20 dogs a year to clients in New Mexico and other parts of the country.

One of the things I enjoyed most during our visit was learning about ADW’s innovative educational and vocational programs. These programs engage elementary, middle and high school students at young as 8, at-risk teenagers, juvenile detainees, and youth and adult student trainers with developmental and physical disabilities.

ADW is unique in working with these populations to become student trainers. Since 1996, ADW trainers have worked with students at Santa Fe, Albuquerque, and other Northern New Mexico schools and agencies to deliver the ADW School Assistance Dog Program curricula. These innovative programs are teaching participating youth and adults the importance of patience and leadership, how to give and receive love, the necessity for emotional self-control, and the value of encouragement. As students build a relationship with their assistance dog, students also gain an understanding of the challenges facing people with disabilities. They also learn about generosity and sacrifice when they present the assistance dog they have trained to the client.

The genius of these programs is that the student participants pay a program fee to enroll in these classes. However, ADW does offer some scholarships and financial assistance for those who want to participate but can not pay the fees. ADW generates critical income and the student participants gain valuable social and personal skills. It is a win/win situation for everyone involved.

I was also encouraged by ADW’s Self Training Program where clients can bring in their own dogs for evaluation and training. A client’s potential service dog (of any breed) is assessed for temperament and “interest” in doing the work. If the dog and client are accepted into the program, for a fee, they can work with ADW trainers for a minimum of 40 weeks. Graduates of the ADW Self Training leave the program with Public Access Certification and an identified set of skills to support each individual client.

Hats off to Carolyn and her team of staff and volunteers for the innovative work they are doing to train and place assistance dogs with individuals with various types of disabilities!

I don’t know about you, but I am starting to get Spring Fever. We just had over six inches of snow this past week in Santa Fe; however, I am already looking forward to the days of planting and the rewards of beautiful dessert flowers and fresh vegetables from the garden.

The other day, Franz, Whistle and I went to a local yard and garden store for their annual winter sale to buy some outdoor pots. We parked in the accessible parking space and as I was opening my van door, a man and his large St. Bernard dog strolled past our vehicle. Whistle was safely seatbelted on the back seat. He lept to his feet and barked like an untrained dog. I, of course, was shocked and appalled at his behavior and quickly commanded him to be “quiet.”

He immediately responded; however, the damage was done. My dressed service dog had barked at another dog in public! I was so embarrassed and asking myself, “How could such an intelligent, trained service dog like Whistle bark at a strange dog like that?”

Whistle and I are out in public almost every day and granted, this was a rare incident. However, it is still very concerning to me and I want to know if you’ve ever been in that situation before and what have you done to handle it.

Morgan, my retired service dog, never barked at other dogs. He simply ignored them whenever he was working. But Whistle, on the other hand, does pay attention to other dogs. I correct him but in the past, he has lunged toward another dog or forged incessantly in order to get closer to a strange dog.

He doesn’t do this every time he encounters another dog, but it happens enough to embarrass me and to make me a little uncomfortable about approaching other dogs. What is the protocol for meeting and greeting other dogs? How do you handle these canine situations? I can’t wait to hear your experiences and suggestions!