Rescue Dog Helps Kids Save Themselves and Father from House Fire

February 6, 2010 · Posted in Public Interaction, Service Dogs · Comment 
Dayna Sparkles and Spanner

Today I had the privilege of interviewing Firefight Dayna Hilton and her fire safety Dalmatian dog, Sparkles, on Working Like Dogs at www.petliferadio.com. It was so great to experience Firefighter Dayna’s passion for working with Sparkles to educate children and their caregivers throughout the United States about fire safety.

Firefighter Dayna has created some really cool interactive web sites and (www.firefighterdayna.com and www.sparklesthefiresafetydog.com) that engage children, parents and teachers to learn about fire safety with Sparkles’ guidance. I never cease to be amazed by all of the ways that animals enhance our lives. Listening to Firefighter Dayna talk about Sparkles and how they have worked to change people’s perceptions and increased their knowledge about fire safety is just one more reminder.

Dayna shared with us about one family in particular whose child participated in one of her and Sparkles fire safety presentations in Oklahoma. The child listened to Dayna share fire safety messages in the program and then watched Sparkles reinforce how to crawl low under smoke.

Little did they know that the young girl that witnessed Sparkles’ demonstration would have to put those newly acquired skills to use when she was awakened early one morning by the smell of smoke. Thankfully, she knew what to do and was able to help her father get out to safety. Their home was completely engulfed in flames but fortunately, because of Sparkles and Firefighter Dayna’s fire safety presentation, they knew what to do and they were all saved.

I hope you get a chance to listen in to Firefighter Dayna’s interview so that you can hear another story of how dogs have given of selflessly of their talents and love to once again, serve us. It always makes me smile when I think of our canine partners and the unwavering devotion and love that they so freely shower upon us every day. Thank you Firefighter Dayna and Sparkles for all the wonderful work you are doing together!

Barking Like A Dog

January 27, 2010 · Posted in Public Interaction, Service Dogs, Training · Comment 
barking dog

I don’t know about you, but I am starting to get Spring Fever. We just had over six inches of snow this past week in Santa Fe; however, I am already looking forward to the days of planting and the rewards of beautiful dessert flowers and fresh vegetables from the garden.

The other day, Franz, Whistle and I went to a local yard and garden store for their annual winter sale to buy some outdoor pots. We parked in the accessible parking space and as I was opening my van door, a man and his large St. Bernard dog strolled past our vehicle. Whistle was safely seatbelted on the back seat. He lept to his feet and barked like an untrained dog. I, of course, was shocked and appalled at his behavior and quickly commanded him to be “quiet.”

He immediately responded; however, the damage was done. My dressed service dog had barked at another dog in public! I was so embarrassed and asking myself, “How could such an intelligent, trained service dog like Whistle bark at a strange dog like that?”

Whistle and I are out in public almost every day and granted, this was a rare incident. However, it is still very concerning to me and I want to know if you’ve ever been in that situation before and what have you done to handle it.

Morgan, my retired service dog, never barked at other dogs. He simply ignored them whenever he was working. But Whistle, on the other hand, does pay attention to other dogs. I correct him but in the past, he has lunged toward another dog or forged incessantly in order to get closer to a strange dog.

He doesn’t do this every time he encounters another dog, but it happens enough to embarrass me and to make me a little uncomfortable about approaching other dogs. What is the protocol for meeting and greeting other dogs? How do you handle these canine situations? I can’t wait to hear your experiences and suggestions!

Holidays Too Much of a Good Thing for Service Dog

January 1, 2010 · Posted in People, Public Interaction, Service Dogs, Training · Comment 
santa dog

As the holidays draw to a close, I am concerned about changes I have recently witnessed in Whistle. My sister and her family visited during the Christmas holidays. Whistle was thrilled to spend some time with my niece and nephew and my nephew’s girlfriend. They are all college students with boundless energy and Whistle reveled in playing with them and falling asleep on the couch with them.

It did not occur to me until after they went home this week that Whistle wanted to remain in the holiday mood. I noticed that when we went out into public he was sniffing quite a lot, more than usual. I commanded him to heel but he was more interested in the crumbs on the floor. Overall, he seemed distracted and much more interested in smells and morsels of food in his immediate vicinity.

This was unusual behavior for Whistle. I began to wonder, “What happened to my usually attentive service dog?” His behavior had definitely changed and his responsiveness to me had diminished. He was clearly more interested in other things than working with me.

And then it dawned on me, he had been unharnessed most of the time they were visiting. He had romped and played with them all day and late into the evening. He had sniffed every yuletide aroma during all of the abnormal cooking and food preparation that occurred throughout their visit. He was a carefree dog for the entire week. Basically, he was on vacation and he was loving it.

Franz and I live alone with Whistle, my retired service dog, Morgan, and three kitties. Whistle was not used to this much activity around the house but he was clearly enjoying it. I don’t think he has any interest in returning to our normal routine.

So it begs the question, “How do we handle our service dogs during the holidays?” Do we let them overindulge like we do throughout the holiday season or should I be Ebenezer Scrooge and require him to keep working without any holiday revelry?

I learned this season that I need to be more aware of how Whistle spends his time during the holidays. Like all of us, I think he should have some holiday fun but in moderation. I allowed Whistle to overindulge in treats and youthful attention and afterward I have a young dog on my hands that had rather play than work.

Whistle and I have to get recertified in January as part of Paws With A Cause’s requirements for all working service dog teams. It is clear to me that Whistle and I have to get back into shape. We need to work on his commands and my overall expectations of him as a working dog.

Whistle and I both overindulged during the holidays and now, we have to get back in shape. We both must set and adhere to some strict New Year’s resolutions that include sharpening our obedience and public access skills. It’s almost New Year’s day and the party is definitely over for me and Whistle!

Psychatric Service Dogs a Rare and Valuable Breed

October 18, 2009 · Posted in Public Interaction, Service Dogs, Training · Comment 

I had the opportunity to visit with Joan Esnayra, Ph.D., President and Founder of the Psychiatric Service Dog Society (http://www.psychdog.org). I have to admit, Dr. Esnayra enlightened me to the fact that all service dogs are not alike. Theoretically, I was aware of that fact. However, after talking with Dr. Esnayra, I became acutely aware of some of the significant differences between service dogs that assist people with physical disabilities and service dogs that assist individuals with psychiatric disabilities.

I have to confess that I secretly felt that the most qualified service dogs were trained by an agency or organization. I had asked Lynn Hoesktra, a former service dog trainer for Paws With A Cause and one of the trainers that I immediately refer to for my complex service dog training questions, how seizure dogs were actually trained? Lynn explained to me that they couldn’t really train seizure dogs to detect seizures. Instead, they tested dogs to see if they had the ability to detect when someone was going to have a seizure. Since that conversation, Lynn’s words have resonated with me, “We don’t train the dogs, we simply ask the dog if he or she has the ability to detect when an individual was going to have a seizure.”

And after talking with Dr. Esnayra, this approach seems to also apply to psychiatric service dogs. Dr. Esnayra explained to me that it is actually better for a person with a psychiatric disability to train their own dog. She described how the longer a dog lives with their partner with a psychiatric disability, the easier it is for the dog to detect when a psychiatric episode is about to occur. Furthermore, as the dog gets to know its person better over time, it can also predict how he or she might react during the episode. It makes perfect sense. Dr. Esnayra also raised the point that a multitude of breeds can assist individuals with psychiatric disorders and not just the breeds we typically think of such as service dogs—Labrador or Golden Retrievers.

I am ashamed to admit it, but I did have some biases and false beliefs that a dog needed to be trained by a service dog agency or organization to be a qualified service dog. I know there are some people with dog training experience who might be able to train their own dog, but I was admittedly skeptical about the average person, such as myself, with no previous dog training experience. Training a service dog takes diligence, patience, and time. I especially referred to this false belief after two of my service dogs were attacked in public by other dogs whose owners claimed they were trained service dogs. In reality, these dogs were simply pets and they lacked the basic obedience skills necessary for public access. This has always concerned me because I worried that dogs who do not behave appropriately in public jeopardize public access for the rest of us whose dogs are trained and who do act appropriately.

Dr. Esnayra explained to me how the Psychiatric Service Dog Society works with its members to strengthen their public access skills and to ensure that their members’ dogs do behave appropriately in public while providing the vital support that their human partners require. Dr. Esnayra opened my eyes to another type of service dog and she also educated me about individuals with psychiatric disabilities and their specific needs. I am always amazed to learn about new ways our canine friends are coming to our aid such as: dogs who detect peanuts for people with severe allergies, dogs who assist people with autism, and countless other ways in which our canine friends demonstrate their unwavering love for humankind. Dr. Esnayra reminded me that I need to be open-minded to how these dogs are trained and how they assist their human partners. For more information and to hear my conversation with Dr. Esnayra, tune in to Working Like Dogs at www.petliferadio.com.

Traveling with a Service Dog

October 16, 2009 · Posted in Public Interaction, Service Dogs · 4 Comments 

Whistle on doggie rest area

Traveling with a disability has always been an adventure but adding a service dog to the equation can create additional needs and experiences. I don’t know about you but I have had some pretty close calls trying to find a place to toilet my dog in places such as busy airports during long distance national and international travels and in urban cities that have little or no vegetation. On a recent trip to Denver, Colorado I had a similar experience.

I was a member of a conference planning team that was planning to hold a national conference in downtown Denver. We found the perfect hotel. Well, almost perfect. The hotel had no available toilet relief area for my service dog or for any assistance dog that might be attending the conference with his or her human partner. The hotel was located directly across from Denver’s Convention Center. Denver is a modern, western city. I don’t know if you’ve ever had the chance to visit Denver’s Convention Center? Along with an incredible 40 feet tall steel blue bear that was created by the artist Lawrence Argent and peers inside the Convention Center’s glass windows is a sign that simply states “no dogs allowed on the grass”.

Well, we all know what that means. Here we were gazing at this beautifully landscaped green grassy area that no service dog, or any other dogs for that matter, can access. Instead, we had to travel by foot quite a distance through some downtown areas that felt a little insecure to the only available toileting area. This was not acceptable and was a potential deal breaker for this hotel to secure the contract.

I spoke with the hotel administrators about it and they vowed to solve this problem in order to win the contract to hold the conference at their hotel. We were all skeptical and a little nervous about this issue. As the months went by and the conference date rapidly approached, I would periodically call the hotel and ask how they were progressing toward a remedy for the relief area dilemma. I was always assured not to worry that the problem would be solved.

When the conference finally rolled around Whistle and I traveled to the hotel. We arrived after a six hour drive and Whistle had refused the opportunity to toilet when we stopped for gas. We both were delighted to see that the hotel staff had indeed remedied the situation. As we pulled into the parking garage, the valet proudly informed us that the a doggie relief area had been created within the parking garage. To Whistle’s relief (in more ways than one) we saw the doggie relief area as soon as we pulled into the accessible parking space. It appeared that the hotel maintenance staff had made a square area by strapping together the ends of 4” x 4” 8 foot long, pre-treated boards. I am guessing they used two 4’ x 8’ plywood sheets underneath to support the sod that was laid neatly on top.

Perhaps the best part of this grassy relief area was the red, wood fire hydrant that had been crafted and placed in the middle of the relief area. Also in the immediate vicinity was a stand that housed plastic bags for disposing of waste, paper towels, and a bottle of hand sanitizer. The hotel had indeed solved the problem and provided a safer, discreet, and much more readily accessible venue for assistance dogs and other canine guests to safely toilet. They had also strategically placed the structure in an area that allowed for both adequate wheelchair access around the structure and easy access to the structure from the garage elevators. This was a win, win situation for everyone involved and it gave me another story to share with my friends about the adventures of traveling with a service dog.

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